Shipping & Delivery Policy

 
Effective Date: 5th May 2025
Website: [www.malharandthesea.in](http://www.malharandthesea.in)
Event: Malhar & The Sea (3rd – 6th July 2025)
Venue: ITC Grand Goa Resort & Spa



1. Digital Nature of Purchase

 

All bookings made on [www.malharandthesea.in](http://www.malharandthesea.in) are for a digital luxury experience package and do not involve the shipping of any physical goods.

 

2. Booking Confirmation Delivery

 

Upon successful payment:

 

 You will receive an email confirmation with a unique booking ID within 5–10 minutes of your transaction.
 A PDF copy of your booking voucher will also be sent to your registered email address within 24 hours.

 

If you do not receive your confirmation:

 

 Please check your spam/junk folder
 Or email us at [contactmalharandthesea@gmail.com](mailto:contactmalharandthesea@gmail.com)



3. Ticket Access & Guest Registration

 

 You will be contacted by our guest services team closer to the event dates to verify identity, collect guest details, and assist with check-in instructions.
 No physical tickets will be shipped. All access credentials will be provided digitally and verified at the venue during check-in on 3rd July 2025.



4. Hotel & Event Entry

 

 Your room and event access will be facilitated directly at the ITC Grand Goa Resort & Spa, upon verification of your identity and booking confirmation.
 Please carry a valid government-issued photo ID at the time of check-in.



5. Communication of Updates

 

All important updates (schedule, experience details, FAQs) will be shared:

 

 Through your registered email address
 Via SMS (if mobile number is provided)



6. Delays & Non-Delivery

 

In case you haven’t received your digital confirmation within 24 hours of booking:

 

 Kindly contact us at [contactmalharandthesea@gmail.com](mailto:contactmalharandthesea@gmail.com)
 Or call the customer care number provided in your payment confirmation

 

 7. Contact for Support

 

📧 Email: [contactmalharandthesea@gmail.com](mailto:contactmalharandthesea@gmail.com)
📞 Response Time: Within 48 business hours
🌐 Website: [www.malharandthesea.in](http://www.malharandthesea.in)
Book your Ticket @